Question 1

Which Xiaomi or Redmi phones are supported?

Accepted Answer

Presets are tuned for Xiaomi 12S-17 and Redmi K/Note Leica models on MIUI 14 or HyperOS. If your model is missing, tell us and we will check compatibility.

Question 2

How do I purchase this preset pack?

Accepted Answer

Choose a bundle on the pricing page and complete checkout. After payment, the matching tier unlocks and a receipt email is sent to you.

Question 3

How do I download after purchase?

Accepted Answer

The download panel on this page unlocks automatically. You can also sign in with the purchase email to access your downloads anytime. Free tier files stay open without login.

Question 4

How do I install and use the presets?

Accepted Answer

After download, no need to unzip. In camera settings, switch to Pro mode, import the preset, select the new preset, and start shooting.

Question 5

Do I get updates?

Accepted Answer

Standard bundles include 1 year of free updates, while Family Complete Lifetime includes updates for life. We send refreshed files whenever Xiaomi updates the camera engine, and the latest version appears in your downloads.

Question 6

Can I use it commercially or on multiple phones?

Accepted Answer

Your purchase covers your own devices, including multiple phones you own.

Question 7

What is the refund policy?

Accepted Answer

Digital products are handled case by case. If you hit download or compatibility issues, contact us and we will fix it or arrange a refund.

Question 8

Where can I get help?

Accepted Answer

Email support or chat on Discord with your order email and phone model, and we will help quickly.

Warm Tones

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